Get answers to
frequently asked questions
Choosing photographers and selecting a photo booth for your event can be confusing and frustrating. There are so many choices available, so many packages, services, and prices to compare. We will do our best to take the guesswork out of the process for you. Here are a few details that haven’t been covered on the other pages of our site.
How do I book your awesome photo booth?
Will you remind me of my balance due?
You bet! Two weeks out from your event we will follow up about your remaining balance, ensure your backdrop and print layout are chosen and completed, as well as contact the venue or event coordinator to verify the booth placement and load in instructions.
Cool, I'm in! How do I submit payment?
We can accept a variety of payment options including credit card, PayPal, QuickPay, VenMo, and checks.
What happens on the day of my event?
Our team will arrive on site to setup the photo booth about 60 minutes before the scheduled event start time. All equipment and lighting is pre-configured to minimize setup time and troubleshooting.
As your event nears the end of the scheduled time, we’ll check with you to see if you would like to extend the service. If not, gear will be packed and removed as quickly and quietly as possible to minimize distractions, unless arrangements have been made to maintain the booth setup until the end of the event.
How does the booth work?
Do I get a digital copy of my photos after the event?
How much space is needed for the photo booth?
What kind of power do you need?
Do you need a WifI connection?
If my event is outside, is a tent required? Will you provide one?
Tents are a necessary item for outdoor events. Our photo booths are full of sensitive electronics including computers, cameras, studio lighting and printers. The elements can wreak havoc on these things, which can bring your event to a halt. While we carry backup equipment, if elements damaged the initial piece of equipment, it is sure to do the same to the replacement. This is why we require tents for outdoor events to protect from dust, rain wind, etc. Additionally, sunlight can be troublesome for photos as it is the only lighting which can overpower the studio flashes, causing inconsistencies and overly brightened photos. If you do not have a tent already planned, we can provide a one for an additional charge to ensure things are safe and photos are consistent.
What type of camera and printer do you use?
With the exception of our Selfie & Glyde Booths, we use Canon DSLR cameras that produce high-quality 18 Megapixel photos. They can be reprinted up to poster size.
We use top-of-the-line, ultra-fast DNP Dye Sublimation printers. They produce water and smudge-proof prints. They have survived a dip in the ocean and a trip through the washing machine, so we are sure that a drink spill on a table will not damage your prints. Sticky kid fingers – no problem!
Did we mention that our printers a super speedy? About nine seconds – that’s all the time that it takes to produce a 4×6 print or two 2×6 photo strips. Most of the time, prints are ready when guests exit the booth. So there won’t be any need for them to return to retrieve their prints later.